Question:
I have had a lot of trouble over the last several years with my WIDEX
Senso BTE aids breaking. They have broken maybe five or six times!
They always break near the top of the plastic case where the small
screws attach the case and clamp it to the clear plastic horn. WIDEX
advises me that this is due to the fact that I use sunscreen. The
company has been quite generous in extending the warrenty although I
have had to pay $400 extra for this problem. I use sunscreen quite
sparingly. Does anyone else have this problem as much as I do? Have
any other companies solved this problem for BTE aids?
Answer:
Well, sunscreen, and a hammer will do this every time ; )...
How gentle are You with the HA's ?
I personally would try to keep all oils, moisture, makeup, medicene, and
dirt/dust away from My aids..., but thats just me. This is sometimes
impossible (like being caught out in a rain storm), or sweating. Everything
You put on Your skin, or comes out of Your skin, has the possible threat of
damaging electronic curcuits/parts, because most moisture (unless frozen) is
conductive one way or the other. As far as damage to the plastic, UV will
make plastic brittle, and oil would tend to soften- I would think....
